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User Groups
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The User Groups tab allows Owners and Admins to organize users into groups and manage access to data and platform features at scale. This tab provides a flexible way to apply permissions based on role, team, or function within your organization.


Creating a New User Group

To create a group:

  1. Go to the User Groups tab in the Admin Portal.

  2. Click New Group in the top-right corner.

A sidebar will open where you can:

  • Enter a Group Name

  • Add a Description (optional)

  • Assign users to the group (optional)

Click Save Group to continue.

After Saving a New Group

Once saved, you’ll be taken to the group’s detail page where you can:

  • Review or edit the Name and Description

  • Add or remove Users

  • Set Data Permissions

    • Choose filters for Agency Group, Broad Line of Business, and Line of Business

    • Click Save Filters (a Filters saved successfully pop-up message will confirm your selections were applied)

  • Manage Feature Permissions

    • Use Grant or Unassign as needed

    • Changes apply instantly with a confirmation in the top-right of the screen as it applies to your selection.

Use Expand All to preview product descriptions before assigning features.


Viewing Existing Groups

The main User Groups page displays all groups that have been created within your organization. For each group, you’ll see:

  • Group Name

  • Description

  • A list of users in the group

To view or edit a group’s details, click Edit at the end of the row.


Editing a User Group

When you click Edit, a new page opens where you can update:

  • The group’s Name

  • Description

  • Assigned Users

Click Save Group to apply any changes. A Success! message will appear in the top-right corner once saved.

Managing Permissions by Group

Each group can have customized access using two permission types:

Data Permissions

Control access to data within Harmony by assigning filters at the group level:

  • Agency Group

  • Broad Line of Business

  • Line of Business

Once filters are selected, click Save Filters. You’ll see a Filters saved successfully message confirming the update.

Feature Permissions

Limit feature visibility so users only see tools relevant to their role.

To manage feature access:

  • Click Grant to give access

  • Click Unassign to remove access

Changes are applied automatically, and a confirmation message will appear in the top-right of the screen as it applies to your selection:

  • Access granted

  • Unassigned from group

You can also:

  • Click Expand All to view full product descriptions and feature details

  • Uncheck Expand All to hide those descriptions


Exiting Group Settings

To leave the group settings page:

  • Click Back in the upper left corner, or

  • Use the sidebar to navigate to another Admin Portal section

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