Billing

The Billing tab in the admin portal gives admins direct access to their Billing Portal. Clicking the Open Billing Portal button will open a new page in your browser.

 

 

In the Billing Portal, you can:

• Review your plan details

• Update contact information, including payment methods

• View upcoming or past invoices

If you need help while in the portal, click Contact Us — this will route you back to our help desk. Feel free to leave us a message with any questions, and we’ll get back to you ASAP.

 

 

 

Inside the Billing Portal

 

When the new page opens, you’ll land on the Subscription tab. Here you can:

• See your next billing date

• Check if your account is active or canceled

• View account details, including any add-on products tied to your base package

 

 

 

To review past payments, click the Invoices tab at the top-left of the page. Then:

• Click View next to any invoice to see its details

• From the invoice view, you can download a copy

• Click All Invoices to return to the invoice overview

 

 

 

To update contact details, click My Account next to your profile icon. You can edit your name and contact info here. Don’t forget to click Save when finished.